If any item is returned, the refund will be equal to the original price of the item reduced by the proportional discounted amount. When you purchase items that qualify for a promotional offer such as Buy "X" number of items, Get "X" number of items free, the discount reflecting the price of the lowest-priced item is proportionally applied to each eligible item.
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If the order is damaged during shipment, Just Bolt-On Performance Parts will replace the item free of charge. We will not accept a return of an item that is damaged or defective if it has been used/installed, please inspect all orders as soon as you receive them and contact us HERE within 72 hours. Buyer is responsible for all return shipping charges. If an order is refused “Returned to Sender”, no refund will be issued. The customer agrees to bear all shipping and insurance charges, and all risk of loss during return shipment. Only the signature of an Just Bolt-On Performance Parts employee will suffice as proof of delivery. Tracking information is required for all returns. When shipping an item back to us, we recommend that you use UPS, FedEx or any other carrier that offers signature confirmation and insurance, as we are not responsible for lost or damaged packages. No refund will be given for products that arrive after the 30 days from the original purchase date. The buyer has 30 days from original purchase to initiate a return RMA and forward tracking information to us.
Some orders cannot be return – see the list of non-returnable orders below. All returns are subject to a 20% Restocking Fee of the original purchase price. Pictures of the parts being returned are also required. We will then provide the Return Shipping Address for the return. All returns must include the provided Return Merchandise Authorization (RMA) form or RGA number, to help expedite the return process. If an item is sent back to us used, previously installed and/or damaged, it is now the property of Just Bolt-On Performance Parts and no refund will be issued. We cannot accept any used, previously installed, or damaged items. We can only accept items that are in new condition and have never been installed.
To return an order, please contact us HERE, with detailed information regarding the return.
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